Knowledge Management: A link formed by a duo; complexity and organizational environment

Abstract

Knowledge management is an aspect in the culture of change that allows continually improving the level of skills, achieving organizational growth to reach new opportunities and projects. The purpose of this article is to establish the relationship of the knowledge management with complexity and the organizational environment, as a strategy for closing gaps and acquiring the required skills. It was approached through a qualitative approach, from an interpretive perspective, through the hermeneutical method (theoretical-documentary). It is concluded that companies immersed in a changing and complex organizational environment, characteristic of the dynamic and current situation of Venezuela, have accelerated the flight of highly qualified talent, losing knowledge and innovative capacities to reach competitive positions, which is why knowledge management allows the transfer, generation and acquisition of new knowledge and innovative capacities for the effective fulfillment of strategic goals and objectives.