Bibliographic Review

Book "Multiply business results with artificial intelligence"

Abstract

This work written by David Sandua in 2023, in 195 pages covers the following contents: The ability of artificial intelligence to collect and analyze customer data for personalized communication. Similarly, the personalization of products and services with artificial intelligence, improving customer service with chatbots, reducing waiting times, artificial intelligence algorithms to adapt products and services to individual customer preferences, benefits of personalization in terms of increasing customer engagement and sales, overcoming the challenges of implementing AI, improving efficiency, among other topics of equal interest to readers interested in the subject.