Indicadores de calidad del cuidado de enfermería y su impacto en la seguridad del paciente desde la gobernanza institucional: una revisión integrativa desde la gestión sanitaria (2020-2025)
DOI:
https://doi.org/10.53485/rgn.v9i3.763Palabras clave:
indicadores de calidad, seguridad del paciente; gobernanza institucional; gestión sanitaria.Resumen
Los indicadores de calidad del cuidado de enfermería constituyen herramientas estratégicas de gestión sanitaria para evaluar el desempeño asistencial, fortalecer la seguridad del paciente y consolidar la gobernanza institucional. El objetivo de este estudio fue analizar los indicadores de calidad del cuidado de enfermería y su impacto en la seguridad del paciente desde la perspectiva de la gobernanza institucional, mediante una revisión integrativa de la literatura publicada entre 2020 y 2025, con especial atención a su función como instrumentos de gestión y apoyo a la toma de decisiones organizacionales. La metodología se desarrolló bajo un enfoque cualitativo, de alcance descriptivo-analítico y método interpretativo, a partir de una revisión integrativa de investigaciones indexadas en PubMed, Scopus, SciELO, Redalyc y EBSCO Host. Entre los principales hallazgos se identificaron asociaciones consistentes entre la implementación sistemática de indicadores de calidad y la reducción de eventos adversos, la mejora de la continuidad asistencial y el fortalecimiento de la toma de decisiones basada en evidencia. Se concluyó que, si bien los resultados evidencian asociaciones relevantes, estas no deben interpretarse como relaciones causales directas. No obstante, la evidencia disponible respalda el valor de los indicadores de calidad como instrumentos de monitoreo, evaluación y mejora continua, capaces de orientar la gobernanza institucional, optimizar la gestión sanitaria y promover una cultura organizacional centrada en la seguridad del paciente y la excelencia del cuidado de enfermería.
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